Our experience was excellent! The website was intuitive and user friendly with needed information. The on line form was easy to fill out and submit. The follow up communication and phone call with Karine was professional and helpful. I liked Karine's thoughtfulness when thinking about the age of our kids (older) and the right age for the nanny. The matching process for the summer nanny was fast and easy! The first candidate was a great fit for our family.  Thank you Karine.